Client Care
Shipping & Returns
Demonstration policy — final terms to be confirmed by Arthur De Silva Jewellers.
Delivery
Orders are delivered islandwide by insured courier within 2–4 working days of dispatch. Complimentary delivery applies to selected orders. Made-to-order pieces typically take 3–5 weeks.
Showroom collection
You may choose to collect your order from the showroom. Photo identification matching the order name is required.
Exchanges
Unworn pieces in original condition and packaging may be exchanged within 14 days. Engraved, resized and made-to-order pieces are not eligible.
Packaging
Every order arrives in a signature keepsake box, sealed for security.